Appointment Scheduling & Rescheduling: We handle all aspects of appointment management, ensuring that your patients are scheduled efficiently and in a timely manner. Whether it’s setting up new appointments, rescheduling, or managing cancellations, we’ve got it covered.

Injections Scheduling: Need help managing patient appointments for injections or other procedures? We organize and schedule injection appointments to ensure patients are seen on time and that your practice runs smoothly.

Pain Pump Refills/Trials:  We manage and coordinate the scheduling of pain pump refills or trials, ensuring all appointments and treatments are delivered as required.

Prescription Issues & Medication Refills: Our team is proficient in managing prescription issues, helping patients with medication refills, and addressing any concerns regarding prescriptions, ensuring there is no disruption in their treatment.

Prior Authorization; Navigating insurance and prior authorizations can be challenging. Our team ensures that prior authorizations are obtained efficiently and promptly, so treatments and procedures are approved without delay.

Insurance Verification: We offer comprehensive insurance verification services, confirming patient coverage before services are provided. This helps avoid confusion and ensures that your practice is reimbursed properly.

New Patient Registration: We assist in registering new patients into your practice, ensuring all relevant medical and insurance information is captured accurately and efficiently.

Patient Charts Management: Our team handles the management and updating of patient charts, ensuring all relevant information is accurate, complete, and up-to-date.

Follow-up Management: We take care of follow-up appointments and patient reminders to ensure they never miss a visit, and they stay on track with their treatments.

Customer Service for Patients: Providing exceptional customer service is at the heart of what we do. Our team assists patients with inquiries, appointment changes, and issues, always ensuring a positive and helpful experience.

Bridge Between Providers and Patients: We act as the liaison between healthcare providers and patients, facilitating clear communication and timely resolution of any concerns.

Daily Reporting: We provide daily reporting to providers and practice supervisors, summarizing any patient issues, prescription concerns, medication refills, or queries. Our detailed reports ensure that practices are always informed and up-to-date.